Problems with Saltcells.com
This on-line retailer seems to have taken some peoples money without providing the product. You can find more information at this string on iVillage GardenWeb.
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Wednesday, January 17, 2007
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3 comments:
Beware of Saltcells.com!!! I ordered a $500 part from them via the internet, paid for the part, and never received the part. After doing some rearch on the company, I found that many people had experienced the same situation with Saltcells.com. I guess this is standard practice to take people's money without delivering a product. So, after waiting patiently for a part that never arrived, I filed a complaint to the Arizona Better Business Bureau. When filing the complaint I discovered numerous complaints had been filed for similar issues. Beware of Saltcells.com.
I had a similiar problem. I ordered a salt unit. And you would assume it would be in stock. They carry no stock. Being a internet home based biz. Kim admitted she doesnt read her emails all the time. 3 weeks went by and no unit. I emailed her and finally she said her dist was out of stock. She had to order somewhere else yada yada yada. She said she would reverse the charges and confirm. And nothing. So now we are having to go to our cc company and have it removed. I would not recommend this home based company.
Here is the complaint list on saltcells.com from the AZ BBB. I think there shotty record speaks for itself.
Business Contact InformationBack To Top Company Name: Saltcells.Com
Company Address: 6704 E. Juniper Street
Mesa, AZ 85205
See the location on a Mapquest Map
See the location on a Google Map
Principal: Kim Arunski ,
Phone Number: (866) 892-8251
(480) 892-8251
(866) 725-8235
BBB Accreditation Status: This company is not a BBB Accredited Business
Type of Business: NOT ELSEWHERE CLASSIFIED
Web Site Address: http://www.saltcells.com
BBB Rating Back To Top Based on BBB files, this company has an unsatisfactory record with the Bureau due to 15 unanswered complaints.
BBB processed a total of 24 complaints about this company in the last 36 months, our standard reporting period. Of the total 24 complaints closed in the last 36 months, 14 were closed in the last 12 months.
These complaints concerned:
1 regarding Billing or Collection Issues
1 regarding Billing or Collection Issues
18 regarding Delivery Issues
18 regarding Delivery Issues
1 regarding Product Issues
1 regarding Product Issues
4 regarding Refund Or Exchange Issues
4 regarding Refund Or Exchange Issues
These complaints were closed as:
15 No Response
15 Company failed to respond to the BBB or to the consumer to resolve the issues.
9 Resolved
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